{"id":14053,"date":"2024-11-11T12:52:57","date_gmt":"2024-11-11T10:52:57","guid":{"rendered":"https:\/\/allu.net\/help-and-frequently-asked-questions-2\/"},"modified":"2026-02-10T10:20:05","modified_gmt":"2026-02-10T08:20:05","slug":"help-and-frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/allu.net\/us\/help-and-frequently-asked-questions\/","title":{"rendered":"Help and Frequently Asked Questions"},"content":{"rendered":"<?xml encoding=\"utf-8\" ?><section class=\"block block-jumbotron block-padding-top-0 block-padding-bottom-2\">\r\n\t\t<div class=\"jumbotron-container d-flex align-items-end justify-content-center jumbotron-container-basic\" style=\"background-image: url('https:\/\/allu.net\/wp-content\/uploads\/Support.00_00_08_35.Still002-scaled.avif');\">\r\n\t\t\t<div class=\"jumbotron-content container align-items-top justify-content-center\">\r\n\t\t\t\t<div class=\"row\">\r\n\t\t\t\t\t<div class=\"col-12 col-md jumbotron-title text-center text-md-end align-self-center\">\r\n\t\t\t\t\t\t<h1 class=\"text-uppercase\">Help &amp; FAQs<\/h1>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"col-auto jumbotron-divider\"><\/div>\r\n\t\t\t\t\t<div class=\"col-12 col-md jumbotron-content text-center text-md-start align-self-center\">\r\n\t\t\t\t\t\t<div class=\"jumbotron-text\">Here you can find helpful videos and FAQs about ALLU Products. <\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"jumbotron-buttons mt-4\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/allu.net\/us\/support\/\" class=\"btn me-2 mb-2 btn-primary btn-lg\">Contact Support<\/a>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/allu.net\/us\/products\/\" class=\"btn me-2 mb-2 btn-outline-primary btn-lg\">See Products<\/a>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t<div class=\"cp-jumbotron__breadcrumbs\">\r\n\t\t\t\t\t<\/div>\r\n\t<\/section><div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div><div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained container\">\n<h2 class=\"wp-block-heading\" id=\"h-explore-how-to-videos-and-faqs\">Explore How-To Videos and FAQs<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>Welcome to your resource hub for ALLU operational excellence. Here, you&rsquo;ll find a collection of how-to videos and frequently asked questions designed to enhance your understanding and use of ALLU products. <\/p>\n\n\n\n<p>From step-by-step guides on getting the most out of your equipment to troubleshooting common issues, our how-to videos provide practical, easy-to-follow instructions. Dive into our FAQs to answer your queries quickly, ensuring your projects continue smoothly with minimal downtime. <\/p>\n\n\n\n<p>Start exploring today to maximize your productivity with ALLU!<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/allu.net\/wp-content\/uploads\/Support.00_00_01_20.Still001-1024x576.avif\" alt=\"ALLU Support van on-site\" class=\"wp-image-12436\" loading=\"lazy\" srcset=\"https:\/\/allu.net\/wp-content\/uploads\/Support.00_00_01_20.Still001-1024x576.avif 1024w, https:\/\/allu.net\/wp-content\/uploads\/Support.00_00_01_20.Still001-300x169.avif 300w, https:\/\/allu.net\/wp-content\/uploads\/Support.00_00_01_20.Still001-768x432.avif 768w, https:\/\/allu.net\/wp-content\/uploads\/Support.00_00_01_20.Still001-1536x864.avif 1536w, https:\/\/allu.net\/wp-content\/uploads\/Support.00_00_01_20.Still001-2048x1152.avif 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div><div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div><div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained container\">\n<h2 class=\"wp-block-heading\" id=\"h-how-to-videos\">How-to Videos<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\" id=\"h-correct-use-of-allu-screening-bucket\">Correct use of ALLU Screening Bucket<\/h3>\n\n\n\n<p>In order to achieve the best results and ensure the longevity of your ALLU Screening Bucket, it is essential to use the equipment correctly. <\/p>\n\n\n\n<p>Watch the video to learn how to screen and crush effectively, how to properly fill the bucket, the optimal working angle, and what practices to avoid with the bucket.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-video\"><video height=\"2160\" style=\"aspect-ratio: 3840 \/ 2160;\" width=\"3840\" controls src=\"https:\/\/allu.net\/wp-content\/uploads\/Correct-use-of-ALLU-Screening-Bucket_ENG.mp4\"><\/video><figcaption class=\"wp-element-caption\"><strong>Correct use of ALLU Screening Bucket<\/strong><\/figcaption><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\" id=\"h-how-to-replace-x-drum-blade\">How to replace X-Drum blade <\/h3>\n\n\n\n<p>Regular maintenance is crucial for ensuring the efficiency and longevity of your ALLU equipment. In this video, we&rsquo;ll guide you through each step of the blade replacement process on an X-Drum.<\/p>\n\n\n\n<p> Using authentic parts not only guarantees a perfect fit but also upholds the performance standards you expect from ALLU products. Follow along as we demonstrate the correct procedure to ensure your equipment continues to operate at its best.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-video\"><video height=\"2160\" style=\"aspect-ratio: 3840 \/ 2160;\" width=\"3840\" controls src=\"https:\/\/allu.net\/wp-content\/uploads\/Replacing-ALLU-Screening-Bucket-X-Drum-blades_ENG.mp4\"><\/video><figcaption class=\"wp-element-caption\"><strong>Replacing ALLU Screening Bucket X-Drum blades<\/strong><\/figcaption><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\" id=\"h-changing-the-fragment-size-on-ts-drums\">Changing the fragment size on TS-Drums<\/h3>\n\n\n\n<p>The patented ALLU Top Screen design enables two different fragment sizes within the same unit. The fragment size is based on the screen comb spacing. There&rsquo;s no need to remove the drums to change the fragment size. It is a quick and easy way to switch from one screen application to the next.<\/p>\n\n\n\n<p>Available blade sizes and the doubling:<\/p>\n\n\n\n<p>8 mm \/ 16 mm<br>16 mm \/ 32 mm<br>25 mm \/ 50 mm<br>35 mm \/ 70 mm<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-video\"><video height=\"1080\" style=\"aspect-ratio: 1920 \/ 1080;\" width=\"1920\" controls poster=\"https:\/\/allu.net\/wp-content\/uploads\/Changing-the-Fragment-size-TS-Drums-cover-png.avif\" src=\"https:\/\/allu.net\/wp-content\/uploads\/Allu_TS_changing_the_fragment_size.mp4\"><\/video><figcaption class=\"wp-element-caption\"><strong>Changing the fragment size on TS-Drums<\/strong><\/figcaption><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\" id=\"h-how-to-remove-a-drum-on-d-series\">How to remove a drum on D-Series<\/h3>\n\n\n\n<p>The animated video shows how to correctly remove a drum from the ALLU D-Series Screening Bucket. Follow the step-by-step guide and remove the drums safely.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-video\"><video height=\"1080\" style=\"aspect-ratio: 1920 \/ 1080;\" width=\"1920\" controls poster=\"https:\/\/allu.net\/wp-content\/uploads\/Removal-of-TS-Drums-cover-png.avif\" src=\"https:\/\/allu.net\/wp-content\/uploads\/637-ALLU-TS-Drum-Removal.mp4\"><\/video><figcaption class=\"wp-element-caption\"><strong>Removal of a drum <\/strong><\/figcaption><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\" id=\"h-variable-drum-replacement\">Variable Drum replacement<\/h3>\n\n\n\n<p>The video shows how to remove and replace a Variable Drum on an ALLU Screening Bucket correctly.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-left is-layout-flex wp-container-core-buttons-is-layout-fdcfc74e wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-outline is-style-outline--1\"><a class=\"wp-block-button__link has-black-background-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/allu.net\/us\/products\/allu-variable-drum-2\/\" style=\"color:#ffd400\">Read more about Variable Drum<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-video\"><video height=\"720\" style=\"aspect-ratio: 1280 \/ 720;\" width=\"1280\" controls poster=\"https:\/\/allu.net\/wp-content\/uploads\/Removal-of-TS-Variable-Drum-cover-png.avif\" src=\"https:\/\/allu.net\/wp-content\/uploads\/Allu-Factory-Drum-replacement-video.mp4\"><\/video><figcaption class=\"wp-element-caption\"><strong>ALLU Variable Drum replacement<\/strong><\/figcaption><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div><div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div><div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained container\">\n<h2 class=\"wp-block-heading\" id=\"h-faqs\">FAQs<\/h2>\n\n\n\n<p>Here you can find the Frequently Asked Questions about ALLU Screening Buckets. See the questions and learn new tips for getting the best results from your screening bucket. <\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\" id=\"h-when-do-i-need-to-change-the-blades-on-my-screening-bucket\">When do I need to change the blades on my screening bucket?<\/h3>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Depending on the material and the operating hours, the blades on ALLU Screening Buckets need to be replaced to maintain the quality of the work. A good rule of thumb is that when you&rsquo;re not happy with the end result &ndash; it&rsquo;s time to check the blades. Lowered processing capacity or changes in the fragment size are usually caused by wear.<\/p>\n\n\n\n<p>The wear on TS-blades can be seen as a shortening of the blade. X- and XHD-blades start to lose their angular shape and become rounded on the edges.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/allu.net\/wp-content\/uploads\/\/ALLU_Support_TS-Blade-Wear_D-Series_1200x1200-1024x1024.avif\" alt=\"ALLU_Support_TS Blade Wear Chart\" class=\"wp-image-25348\" loading=\"lazy\" srcset=\"https:\/\/allu.net\/wp-content\/uploads\/ALLU_Support_TS-Blade-Wear_D-Series_1200x1200-1024x1024.avif 1024w, https:\/\/allu.net\/wp-content\/uploads\/ALLU_Support_TS-Blade-Wear_D-Series_1200x1200-300x300.avif 300w, https:\/\/allu.net\/wp-content\/uploads\/ALLU_Support_TS-Blade-Wear_D-Series_1200x1200-150x150.avif 150w, https:\/\/allu.net\/wp-content\/uploads\/ALLU_Support_TS-Blade-Wear_D-Series_1200x1200-768x768.avif 768w, https:\/\/allu.net\/wp-content\/uploads\/ALLU_Support_TS-Blade-Wear_D-Series_1200x1200.avif 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\" id=\"h-do-i-need-any-special-tools-when-changing-drums-and-blades\">Do I need any special tools when changing drums and blades?<\/h3>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Special tools are required to safely change the drums and blades on a screening bucket. You need an <strong>extractor tool<\/strong> for the blades, a <strong>bearing unit tool<\/strong>, and a manual <strong>cotter press<\/strong>, which are all delivered with the bucket. Impact drill compatible cotter press is available as an accessory (SDS Max head).<\/p>\n\n\n\n<p>We can also provide you with tools for lifting drums safely and to make TS blade installation easier. <strong>Always secure the drums to an appropriate hoisting device when moving them to prevent them from falling<\/strong>.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"669\" src=\"https:\/\/allu.net\/wp-content\/uploads\/Removing-a-drum-1024x669.avif\" alt=\"Removing a drum\" class=\"wp-image-14558\" loading=\"lazy\" srcset=\"https:\/\/allu.net\/wp-content\/uploads\/Removing-a-drum-1024x669.avif 1024w, https:\/\/allu.net\/wp-content\/uploads\/Removing-a-drum-300x196.avif 300w, https:\/\/allu.net\/wp-content\/uploads\/Removing-a-drum-768x502.avif 768w, https:\/\/allu.net\/wp-content\/uploads\/Removing-a-drum-png.avif 1029w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\" id=\"h-can-i-change-between-different-drum-types-using-the-same-screening-bucket\"><strong>Can I change between different drum types using the same screening bucket?<\/strong><\/h3>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Yes, different drum types in ALLU buckets are interchangeable and can be replaced without structural changes in the frame.<\/p>\n\n\n\n<p>Please contact <a href=\"mailto:support@allu.net\">ALLU Support<\/a> for more information.<\/p>\n\n\n\n<p>Also check out <a href=\"https:\/\/allu.net\/us\/products\/allu-variable-drum\/\">ALLU Variable Drum<\/a> for the ultimate flexibility in blade and drum changes.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/allu.net\/wp-content\/uploads\/Harsco_Metals_Australia_2024_November_Case_Study-2.avif\" alt=\"ALLU D-Series Screening Bucket screening slag\" class=\"wp-image-12660\" loading=\"lazy\" srcset=\"https:\/\/allu.net\/wp-content\/uploads\/Harsco_Metals_Australia_2024_November_Case_Study-2.avif 1024w, https:\/\/allu.net\/wp-content\/uploads\/Harsco_Metals_Australia_2024_November_Case_Study-2-300x225.avif 300w, https:\/\/allu.net\/wp-content\/uploads\/Harsco_Metals_Australia_2024_November_Case_Study-2-768x576.avif 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\" id=\"h-how-long-is-the-warranty-period-for-my-screening-bucket\">How long is the warranty period for my screening bucket?<\/h3>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>The standard warranty period for ALLU products is 12 months \/ 1000 carrier hours. An <strong>extended two-year warranty<\/strong> is available as an option for DL- &amp; D-Series.<\/p>\n\n\n\n<p>Spare parts have a 6-month warranty period from the date of installation.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"640\" height=\"480\" src=\"https:\/\/allu.net\/wp-content\/uploads\/ALLU_padding_pipeline.avif\" alt=\"\" class=\"wp-image-14352\" loading=\"lazy\" srcset=\"https:\/\/allu.net\/wp-content\/uploads\/ALLU_padding_pipeline.avif 640w, https:\/\/allu.net\/wp-content\/uploads\/ALLU_padding_pipeline-300x225.avif 300w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\" id=\"h-what-can-i-crush-with-the-allu-screening-bucket\">What can I crush with the ALLU Screening Bucket?<\/h3>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>There is an easy way to check this &ndash; If you can break or crush the material with a regular household hammer, you can crush it with ALLU. Materials like limestone, leca blocks, hardened concrete sludge, and other brittle materials are suitable to crush with a screening bucket. <\/p>\n\n\n\n<p>For crushing hard materials like natural rock, we recommend using the <a href=\"https:\/\/allu.net\/us\/products\/allu-crushing-buckets\/\">ALLU Crusher<\/a>. <\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"677\" height=\"713\" src=\"https:\/\/allu.net\/wp-content\/uploads\/Foam-glass.00_00_08_24jg.avif\" alt=\"\" class=\"wp-image-12602\" loading=\"lazy\" srcset=\"https:\/\/allu.net\/wp-content\/uploads\/Foam-glass.00_00_08_24jg.avif 677w, https:\/\/allu.net\/wp-content\/uploads\/Foam-glass.00_00_08_24jg-285x300.avif 285w\" sizes=\"auto, (max-width: 677px) 100vw, 677px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\" id=\"h-what-are-the-hydraulic-requirements-for-allu-bucket\"><strong>What are the hydraulic requirements for ALLU bucket?<\/strong><\/h3>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>In general, all ALLU buckets require&nbsp;<strong>two-way hydraulics<\/strong>&nbsp;(shear circuit) to function as designed.<\/p>\n\n\n\n<p><strong>D-Series:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Two-way hydraulics &amp; drain line back to tank<\/li>\n\n\n\n<li>Max. pressure 300 bar, flow 70-400 lpm<\/li>\n<\/ul>\n\n\n\n<p><strong>DL-Series:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Two-way hydraulics, no need for a drain line<\/li>\n\n\n\n<li>Max. pressure 200 bar, flow 60-90 lpm<\/li>\n<\/ul>\n\n\n\n<p><strong>DC-Series:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Two-way hydraulics, no need for a drain line<\/li>\n\n\n\n<li>Max. pressure 200 bar, flow 15-40 lpm<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1008\" height=\"672\" src=\"https:\/\/allu.net\/wp-content\/uploads\/Kouvola_Ekokaari_November_2024_100-2.avif\" alt=\"Screening Waste bags with ALLU buckets\" class=\"wp-image-14341\" loading=\"lazy\" srcset=\"https:\/\/allu.net\/wp-content\/uploads\/Kouvola_Ekokaari_November_2024_100-2.avif 1008w, https:\/\/allu.net\/wp-content\/uploads\/Kouvola_Ekokaari_November_2024_100-2-300x200.avif 300w, https:\/\/allu.net\/wp-content\/uploads\/Kouvola_Ekokaari_November_2024_100-2-768x512.avif 768w\" sizes=\"auto, (max-width: 1008px) 100vw, 1008px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\" id=\"h-what-does-the-power-control-valve-do-in-the-d-series\"><strong><strong>What does the power control valve do in the D-Series?<\/strong><\/strong><\/h3>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>The power control valve in the D-Series plays a crucial role in protecting the bucket from excess oil flow and pressure. This valve ensures that it is not necessary to manually limit the maximum pressure in the device circuit of the base machine.<\/p>\n\n\n\n<p>All D-Series Screening Buckets are equipped with a power control valve, safeguarding the Transformer against <strong>hydraulic overload<\/strong>. The valve automatically begins to regulate the motor&rsquo;s pressure difference when it exceeds 280 bar and controls the hydraulic flow once it surpasses the model-specific maximum value. This feature is integral to maintaining optimal performance and longevity of your equipment.<\/p>\n\n\n\n<p><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"949\" height=\"711\" src=\"https:\/\/allu.net\/wp-content\/uploads\/DJI_0199.avif\" alt=\"ALLU D-Series Screening Bucket screening asphalt\" class=\"wp-image-12655\" loading=\"lazy\" srcset=\"https:\/\/allu.net\/wp-content\/uploads\/DJI_0199.avif 949w, https:\/\/allu.net\/wp-content\/uploads\/DJI_0199-300x225.avif 300w, https:\/\/allu.net\/wp-content\/uploads\/DJI_0199-768x575.avif 768w\" sizes=\"auto, (max-width: 949px) 100vw, 949px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\" id=\"h-do-i-need-a-drain-line-for-my-machine\"><strong><strong><strong>Do I need a drain line for my machine?<\/strong><\/strong><\/strong><\/h3>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>ALLU D-Series Buckets require a drain line to protect the hydraulic motor. When the carrier does not have a dedicated drain line, t<strong>he Drain Line Eliminator&trade; (DLE)<\/strong> is available as an optional solution.<\/p>\n\n\n\n<p>ALLU D-Series Buckets are equipped with gerotor (orbital) hydraulic motors. These motors generate internal leakage that must be returned safely to the hydraulic tank via a dedicated leakage return, commonly known as a case drain or leak line. The drain line ensures the leakage oil flows back to tank at very low pressure, preventing unwanted pressure build-up inside the motor housing and protecting the motor from damage.<\/p>\n\n\n\n<p><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"791\" src=\"https:\/\/allu.net\/wp-content\/uploads\/DLE-1024x791.avif\" alt=\"Drain Line Eliminator (DLE) for ALLU D-Series Screening Bucket\" class=\"wp-image-25362\" loading=\"lazy\" srcset=\"https:\/\/allu.net\/wp-content\/uploads\/DLE-1024x791.avif 1024w, https:\/\/allu.net\/wp-content\/uploads\/DLE-300x232.avif 300w, https:\/\/allu.net\/wp-content\/uploads\/DLE-768x593.avif 768w, https:\/\/allu.net\/wp-content\/uploads\/DLE-1536x1187.avif 1536w, https:\/\/allu.net\/wp-content\/uploads\/DLE-2048x1583.avif 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\" id=\"h-how-often-do-the-bearings-need-to-be-greased\"><strong><strong>How often do the bearings need to be greased?<\/strong><\/strong><\/h3>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>In the D-Series, bearings must be greased every 40 hours, or once a week. <\/p>\n\n\n\n<p>Recommended bearing lubricants&rsquo; NLGI grade:<\/p>\n\n\n\n<p>Operating temperature:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Below 0&deg;C &ndash;&gt; 0 <\/li>\n\n\n\n<li>0-25&deg;C &ndash;&gt; 1<\/li>\n\n\n\n<li>Over 25&deg;C &ndash;&gt; 2<\/li>\n<\/ul>\n\n\n\n<p><br><br><\/p>\n\n\n\n<p><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/allu.net\/wp-content\/uploads\/5S1A8893-1024x683.avif\" alt=\"ALLU Screening Bucket drums\" class=\"wp-image-25377\" loading=\"lazy\" srcset=\"https:\/\/allu.net\/wp-content\/uploads\/5S1A8893-1024x683.avif 1024w, https:\/\/allu.net\/wp-content\/uploads\/5S1A8893-300x200.avif 300w, https:\/\/allu.net\/wp-content\/uploads\/5S1A8893-768x512.avif 768w, https:\/\/allu.net\/wp-content\/uploads\/5S1A8893-1536x1024.avif 1536w, https:\/\/allu.net\/wp-content\/uploads\/5S1A8893-2048x1365.avif 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div><div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div><div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained container\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column margin-medium-bottom is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<h2 class=\"wp-block-heading\" id=\"h-allu-support\">ALLU Support<\/h2>\n\n\n\n<p>Our team in the USA is on hand to offer all the help you need. When it comes to getting the most out of your equipment and spare parts, we&rsquo;re just a phone call or email away.<\/p>\n\n\n\n<p>Fill out the form below or contact us directly for your support query. Please state your ALLU machine&rsquo;s model and serial number in your message so we can find the correct parts or instructions fast for you.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column text-start text-md-end is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<h3 class=\"wp-block-heading\" id=\"h-contact-info\">Contact info<\/h3>\n\n\n\n<p><a href=\"mailto:support@allu.net\">support@allu.net<\/a><\/p>\n\n\n\n<p><strong>Parts<\/strong><\/p>\n\n\n\n<p>(Central time, 8am &ndash; 5pm)<\/p>\n\n\n\n<p><a href=\"tel:+16098199749\">+1 (609) 819-9749<\/a><\/p>\n\n\n\n<p><a href=\"mailto:usaparts@allu.net\">usaparts@allu.net<\/a><\/p>\n\n\n\n<p><strong>Technical Support<\/strong><\/p>\n\n\n\n<p>(Eastern time, 8am &ndash; 8pm)<\/p>\n\n\n\n<p class=\"allu-contact-paragraph m-text-left\"><a href=\"tel:+12013103282\">+1 (201) 310-3282<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f14155-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"14155\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/us\/wp-json\/wp\/v2\/pages\/14053#wpcf7-f14155-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"14155\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f14155-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div class=\"bg-allu-lightgray p-4\">\n\t<div class=\"cp-page-support-item\">\n\t\t<h3>Contact details\n\t\t<\/h3>\n\t\t<div class=\"cp-page-contact-item__field allu-label-field\">\n\t\t\t<p><label for=\"your-name\">Full Name*<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required uk-input\" id=\"your-name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"cp-page-contact-item__field allu-label-field\">\n\t\t\t<p><label for=\"email\">Email*<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email uk-input\" id=\"email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"cp-page-contact-item__field allu-label-field\">\n\t\t\t<p><label for=\"phone\">Phone Number<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text uk-input\" id=\"phone\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"phone\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"cp-page-contact-item__field allu-label-field\">\n\t\t\t<p><label for=\"country\">Country*<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"Country\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required uk-input\" aria-required=\"true\" aria-invalid=\"false\" name=\"Country\"><option value=\"\">&#8212;Please choose an option&#8212;<\/option><option value=\"Argentina\">Argentina<\/option><option value=\"Australia\">Australia<\/option><option value=\"Austria\">Austria<\/option><option value=\"Belarus\">Belarus<\/option><option value=\"Belgium\">Belgium<\/option><option value=\"Brazil\">Brazil<\/option><option value=\"Bulgaria\">Bulgaria<\/option><option value=\"Canada\">Canada<\/option><option value=\"China\">China<\/option><option value=\"Colombia\">Colombia<\/option><option value=\"Czech Republic\">Czech Republic<\/option><option value=\"Denmark\">Denmark<\/option><option value=\"Estonia\">Estonia<\/option><option value=\"Finland\">Finland<\/option><option value=\"France\">France<\/option><option value=\"Georgia\">Georgia<\/option><option value=\"Germany\">Germany<\/option><option value=\"Greece\">Greece<\/option><option value=\"Hungary\">Hungary<\/option><option value=\"Iceland\">Iceland<\/option><option value=\"Indonesia\">Indonesia<\/option><option value=\"Ireland\">Ireland<\/option><option value=\"Israel\">Israel<\/option><option value=\"Italy\">Italy<\/option><option value=\"Japan\">Japan<\/option><option value=\"Latvia\">Latvia<\/option><option value=\"Lithuania\">Lithuania<\/option><option value=\"Malaysia\">Malaysia<\/option><option value=\"Netherlands\">Netherlands<\/option><option value=\"New Zealand\">New Zealand<\/option><option value=\"Norway\">Norway<\/option><option value=\"Oman\">Oman<\/option><option value=\"Peru\">Peru<\/option><option value=\"Philippines\">Philippines<\/option><option value=\"Poland\">Poland<\/option><option value=\"Portugal\">Portugal<\/option><option value=\"Romania\">Romania<\/option><option value=\"Russia\">Russia<\/option><option value=\"Saudi Arabia\">Saudi Arabia<\/option><option value=\"Singapore\">Singapore<\/option><option value=\"Slovakia\">Slovakia<\/option><option value=\"Slovenia\">Slovenia<\/option><option value=\"South Africa\">South Africa<\/option><option value=\"South Korea\">South Korea<\/option><option value=\"Spain\">Spain<\/option><option value=\"Sweden\">Sweden<\/option><option value=\"Switzerland\">Switzerland<\/option><option value=\"Taiwan\">Taiwan<\/option><option value=\"Thailand\">Thailand<\/option><option value=\"Turkey\">Turkey<\/option><option value=\"Ukraine\">Ukraine<\/option><option value=\"United Kingdom\">United Kingdom<\/option><option value=\"United States of America\">United States of America<\/option><option value=\"Vietnam\">Vietnam<\/option><option value=\"Other\">Other<\/option><\/select><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"cp-page-support-item\">\n\t\t<h3>Message\n\t\t<\/h3>\n\t\t<div class=\"cp-page-contact-item__field allu-label-field\">\n\t\t\t<p><label for=\"your-message\">How can we help you?<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"100\" rows=\"3\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea uk-textarea\" id=\"your-message\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<div class=\"cp-page-support__bottom\">\n\t\t<legend class=\"uk-legend\">*Mandatory fields\n\t\t<\/legend>\n\t\t<div class=\"cp-page-support__submit\">\n\t\t\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner uk-button uk-button-primary\" type=\"submit\" value=\"Send\" \/>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Explore How-To Videos and FAQs Welcome to your resource hub for ALLU operational excellence. Here, you&rsquo;ll find a collection of how-to videos and frequently asked questions designed to enhance your understanding and use of ALLU products. From step-by-step guides on getting the most out of your equipment to troubleshooting common issues, our how-to videos provide [&hellip;]<\/p>\n","protected":false},"author":20,"featured_media":12437,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-14053","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Help and Frequently Asked Questions - ALLU USA<\/title>\n<meta name=\"description\" content=\"ALLU Support step-by-step guides and troubleshooting common issues, our how-to videos provide practical, easy-to-follow instructions.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/allu.net\/us\/help-and-frequently-asked-questions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Help and Frequently Asked Questions - 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